Oxygen Technical Services Ltd

The Continuing Importance of Printer Maintenance

As COVID-19 continues to negatively impact the economy, businesses across the nation are facing uncertainty when it comes to a healthy bottom line.

Many are taking a hard look at capital expenditures and looking for ways to cut spending to preserve precious cash reserves — reserves that can make the difference between moving forward or closing down permanently.

Reducing outgoing cash flow means ensuring expenditures are focused on what is truly necessary rather than replacing what can be easily maintained.

Keeping your current office equipment fully functional to give you the highest return on investment is a critical strategy for the cash-conscious company.

But full functionality and an extended lifespan are only within reach for those companies that choose to perform due diligence and have their machines maintained on a regular basis.

Fortunately, many of today’s printer sales and service organizations offer service level agreements that include printer maintenance and service, making it easy for businesses to keep equipment — and business — running smoothly.

The Bottom-Line Advantages to Performing Printer Maintenance

Regularly scheduling specific routine tasks to help extend the life of your printer fleet is the best way to decrease equipment costs and make the most of your capital reserves.

Conducting routine maintenance, or better yet, having it scheduled and performed for you through a managed print service can help you preserve your existing equipment and increase performance.

Among other advantages, printer service can:

1. Reduce Emergency Printer Repair Calls

When maintenance is performed on a routine basis, the need for emergency repair calls and printer downtime is reduced significantly for longer printer life and better productivity.

Additionally, routine maintenance can correct small issues in advance to keep larger, more expensive, problems from occurring.

2. Reduce Energy Costs

Especially for production printers, routine maintenance contributes to increased energy efficiency. For office printers, a program of regular printer maintenance performed by authorized technicians can help optimize equipment by configuring it to use energy-saving features.

3. Extend the Life of Your Equipment

While eventual equipment failure is inevitable, you can extend the useful life of your office equipment with proper maintenance cycles.

Having expert technicians maintaining equipment on a regular basis increases operational performance and helps extend the life cycle of these essential assets.

4. Improve Productivity

When your equipment is operating properly, your employees can work more efficiently.

Signs of a printer problem, like blurry prints, black spots, printer jams, and excessive downtime can make a real impact on productivity and contribute to staff frustration.

With downtime costing businesses an average of $5,600 to $9,000 per minute, a printer issue or, worse yet, printer failure can put a real dent in your finances.

The fact is that a little bit of prevention up front can assist your business in reducing cash outflow paying for equipment that has reached the end of its useful life sooner than it needed to.

First Phase Data Can Assist Your Business with State-of-the-Art Document Capture and Management

First Phase Data understands that keeping your printers and other multifunction devices performing at top capacity is critical to the smooth operation of your business.

That is why we have expertly trained authorized technicians that are standing by to help provide the kind of printer service, maintenance, or repair you need.

Our team has a deep understanding of the maintenance needs of the equipment we service, so they can quickly address small issues before they escalate into larger, harder-to-deal-with problems that negatively impact your business.

We offer service level agreements that focus on keeping your equipment fully operational, with emphasis on preventative maintenance and increased machine uptime.

In the event of a necessary repair, our team is geared to respond quickly, with an average response time of just four hours. That means your staff can get back to work faster, reducing expenses incurred due to lost productivity.

And, because customer support is so important to us, we have developed a system that leverages remote login capabilities so our team can resolve common software and hardware issues faster — without having to make a trip to your site.

Don’t shorten the lifecycle of your expensive printers and office equipment. Contact First Phase Data today for routine maintenance services that can extend equipment life, reduce downtime, and help you conserve your resources.